附件1：

排名部门名称满意度及时响应率逾期率审核通过率重办率超期退回（次）无理退回（次）工单量（件）综合得分1人社局96.68%96.71%0.00%94.79%0.00%0221197.362生态环境局97.30%100.00%0.00%100.00%0.00%003797.193公安局93.58%89.56%0.92%97.71%0.46%0022095.814发改委100.00%100.00%0.00%100.00%0.00%00295.8河南有线新乡分公司100.00%100.00%0.00%100.00%0.00%00295.85卫健委94.96%90.06%0.00%90.65%0.00%1113995.796医保局98.51%69.14%0.00%100.00%0.00%406794.577教育局94.20%92.68%4.35%98.55%0.00%016993.868住房公积金中心100.00%75.00%0.00%100.00%0.00%00493.59供电公司95.83%76.92%0.00%91.67%0.00%002493.1910税务局98.35%55.22%3.31%97.52%0.00%0012193.0811交通运输局91.67%87.95%2.78%94.44%0.00%117292.4412新乡移动公司87.50%93.02%0.00%92.50%0.00%004092.4313体育局100.00%60.00%0.00%100.00%0.00%0039214烟草局100.00%50.00%0.00%100.00%0.00%0029115新乡电信公司100.00%100.00%11.11%66.67%0.00%00988.1116公路事业发展中心100.00%57.14%0.00%100.00%0.00%62986.3117政务大数据局90.70%67.92%6.98%95.35%0.00%134384.2318住建局88.70%98.95%2.01%79.41%3.35%922120084.0119新乡联通公司88.24%75.00%8.82%91.18%2.94%003483.7420机关事务中心80.00%57.14%0.00%80.00%0.00%00683.7121消防救援支队76.92%88.24%7.69%92.31%0.00%011383.122水利局100.00%72.73%22.22%88.89%0.00%00982.0523财政局88.89%64.29%11.11%77.78%0.00%00981.7624不动产登记和交易中心91.89%98.21%0.00%67.57%5.41%003781.7425信访局50.00%100.00%0.00%100.00%0.00%0028126邮政管理局93.75%37.50%0.00%100.00%12.50%001678.5627市场监管局94.67%66.67%1.33%61.33%0.00%777778.3328退役军人局100.00%50.00%50.00%100.00%0.00%0027629新乡投资集团88.89%83.33%11.11%88.89%22.22%00975.3330资源规划局93.55%62.79%6.45%32.26%0.00%3133374.4631平原国资集团77.78%80.49%0.00%33.33%0.00%011874.0832商务局75.00%85.71%50.00%75.00%0.00%01468.7733城管局92.31%73.86%35.90%30.77%0.00%6123968.36